Frequently Asked Questions

Everything you need to know about your Magic Proxy shopping experience.

How long does shipping take for my order?

Standard shipping typically takes 5-7 business days, while express options are available at checkout for delivery within 2-3 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that intimate apparel and final sale items are non-returnable.

How do I ensure I choose the correct size?

Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my package after it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are the materials used in your clothing sustainable?

Magic Proxy Store is committed to ethical fashion; 60% of our current collection is made from organic or recycled materials, and we aim to reach 100% by 2025.